If you have any questions about using this softphone please do not hesitate to contact our Support Helpdesk. Now click on the green phone icon to make the call - as shown below: The number you have entered via the dial pad will appear here as shown below in red:ģ. Simple click on the XLite icon on your desktop and the dial pad will appear.Ģ. The X-Lite softphone allows you to make or receive calls from your computer using your Voiplid Network Business service.Before you start to set up your X-Lit. The X-Lite softphone will do the click to call for you.Ĭalling on your softphone when you are not in your CRM account or do not have a contact record to use Click2Call feature.ġ. Click on the phone number of the contact you wish to call on their business card.Ĥ. With this tutorial, youll learn how to download, install, and configure the x-lite softphone to make and receive Internet calls from your computer. Now call a contact from their record inside your CRM account using the click2call that will connect your softphone.ģ. This is one of the better soft phones that we have tested. To find out more about this please read below: It is a stripped down version of Bria 4, an excellent softphone client, but it still comes with a good selection of features, including voice and video calls, messaging and presence. You are now ready to use Click2Call so that when you click on a phone number or mobile number inside a contact record your Softphone will be activated and will dial the number. X-Lite offers an excellent solution for people who wish to get used to softphones. Enter the digits of the Extension number in the Click2Call box and click on Update Settings to save.Ĩ. Here you will see the Click2Call field as shown below:ħ. Now click on the Settings icon along the menu bar:Ħ. Note the Extension number of your line as this is the number you need to set up on the Click2Call.ĥ. While X-Lite 3.0 was predominantly dial pad-centric, X-Lite 4.0 provides a choice of a contact-centric experience, a dial pad-centric experience, or a combination of the two. Click on the Configure button next to the VoIP line:Ĥ. X-Lite 4.0 is built on the same telephony platform as the previous X-Lite however, X-Lite 4.0 provides a completely new user interface. Here you will see a summary of your VoIP line(s). Go to Phone section along the menu bar:ģ. You must activate the Click2Call feature inside your CRM account - to do this please follow the instructions below:ġ. For more information about supported phones, see the Supported Phones and Devices article. Their product line includes three products that emulate the form and function of the Cisco 7940, 7941, 7960, and 7961 model phones that are supported by the ShoreTel Sky phone system. This will dial the number and your call will be connected when the person answers. CounterPath is a third-party developer of SIP-based softphones. Just click on the keypad numbers with your mouse and click on the green phone icon to dial a number.
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